Last updated September 25, 2026
Privacy
Once Upon Upholstery is a small upholstery business in Miami Beach, Florida, run by Molly Forenza. This page explains what we learn about you through this website, what we do with it, and who else touches it. The short version: we use your details to work on your piece and run the business, and we don't sell them to anyone.
What we collect
What you send us. When you ask about a project we may receive your name, email, phone number, address or ZIP code, the piece you want recovered, measurements, fabric ideas, a budget range, notes, and photos of the furniture. You choose what to share.
How it reaches us today. The Start Your Project form on this site opens a draft in your own email app, addressed to [email protected]. Nothing is sent until you send that email. You can also call, text, or message us on Instagram. Some pages we're still testing keep your answers and photos only in your own browser's storage on your device; they don't send them to us. If we connect a form that sends details straight to us, we'll update this page first.
What servers see automatically. Like any website, the companies that deliver these pages receive technical information such as your IP address, browser type, and the page you asked for. We don't run advertising trackers, social pixels, or an analytics service on this site.
How we use it
- To reply to you, estimate your project, schedule a visit, pick up and return your piece, and do the work.
- To send estimates and invoices, take payment, and keep the business records a small business has to keep, including for taxes.
- To keep the website running and secure.
We won't add you to a mailing list without asking, and we won't post photos of your home or your piece without your permission.
QuickBooks
We keep our books in QuickBooks Online, made by Intuit. This website can connect to Once Upon Upholstery's own QuickBooks company so project details can become customers, estimates, invoices, and payments there. Only the business owner connects it, one time. Visitors never sign in to QuickBooks here, and we never access anyone else's QuickBooks account.
If you become a customer, your name, contact details, project description, and amounts will be stored in our QuickBooks company. If you pay an invoice online through QuickBooks, Intuit handles the card or bank details; they are not entered on or stored by this website. Intuit's handling of that information is covered by the Intuit Global Privacy Statement.
The keys that let the website talk to QuickBooks are kept on the server, not in your browser, and can be revoked at any time from QuickBooks.
Who else handles your information
We use a few outside services to run the business. Each gets only what it needs to do its job:
- Cloudflare hosts this website and stores the QuickBooks connection keys.
- Intuit (QuickBooks Online and QuickBooks Payments) for estimates, invoices, payments, and bookkeeping.
- Google for our email (Gmail) and for the fonts on this site, which your browser loads from Google's servers.
- Instagram (Meta), if you message us there or follow a link to our profile.
We don't sell or rent your personal information, and we don't share it for other companies' advertising. We may share it if the law requires it, or with an accountant or advisor who helps us run the business.
Cookies and browser storage
The public pages don't set tracking cookies. The owner-only QuickBooks connection sets one short-lived security cookie during sign-in. Pages still in testing may save your answers in your browser's local storage so you don't lose your place; you can clear that at any time in your browser settings.
How long we keep it
We keep project messages and photos while we're working together and for a reasonable time afterward in case you have questions about the work. Invoices and payment records are kept as long as tax and accounting rules require.
Your choices
Email [email protected] to see what we have about you, correct it, or ask us to delete it. We'll do what we can, keeping only records we're required to keep.
Children
This site is for adults arranging upholstery work. We don't knowingly collect information from children under 13.
Changes
If we change how we handle information, we'll update this page and the date at the top.
Contact
Once Upon Upholstery · Miami Beach, Florida · [email protected]